General
1. Which cities do you operate in?
We currently serve Jeddah, Makkah, Madinah, and Taif, including Ziyarah tours to nearby holy sites.
2. Can I book a taxi in advance?
Yes, you can easily book in advance through our website, phone, or WhatsApp for a hassle-free experience.
3. Do you offer airport pickup and drop services?
Absolutely! We provide 24/7 airport transfers from Jeddah Airport to Makkah or Madinah and vice versa.
Payment & Pricing
1. What payment methods do you accept?
Currently, we accept cash payments to the driver upon trip completion for your trust and convenience.
2. Do you accept online or card payments?
Not yet — we are working on adding secure online payment options soon, Insha’Allah.
3. Are there any hidden charges?
No, our prices are clear and final — what you see on the website is what you pay.
4. Are prices the same during Ramadan?
Please note that regular prices don’t apply 5 days before, during, and 5 days after Ramadan due to high demand.
Services & Vehicles
1. What types of vehicles do you offer?
We offer a range of clean, air-conditioned vehicles including Toyota Camry, Hyundai H1, HiAce, GMC Yukon, Sonata, and Coaster.
2. Do you provide Ziyarah trips?
Yes, we provide Ziyarah tours in Makkah and Madinah, visiting historical and sacred sites.
3. Can I book a private taxi?
Of course! All our rides are private, ensuring comfort and privacy throughout your journey.